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Use this path when you use Overcut’s managed service (Overcut Cloud) and your Jira is Atlassian-hosted Jira Cloud (https://<your-company>.atlassian.net). You install the Overcut Forge app from the Atlassian Marketplace; there are no credentials to manage.
Not your setup? See Which setup do I need? to choose between Overcut Cloud, self-hosted Overcut, and Jira Server / Data Center.

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Prerequisites

  • An Atlassian Jira Cloud workspace (https://<your-company>.atlassian.net)
  • Admin permissions in your Jira workspace
  • An active Overcut Cloud workspace

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Connect

1

Start Jira Connection

In your Overcut workspace, go to Integrations and click Connect Jira.
2

Install the Overcut App in Jira

Click Install Overcut App to be redirected to your Jira instance. Install the app and grant the necessary permissions. If you’ve already installed the app, click I’ve Installed the App to proceed.
3

Complete the Setup

After installing the app, you’ll be prompted to enter your Jira site domain (e.g., my-org.atlassian.net). Enter your domain and click Complete Install to finalize the connection.
The Forge app manages authentication, permissions, and event delivery for you. There is no OAuth app to create, no callback URL to configure, and no webhook to register.

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Permissions

The Overcut Forge app requests read and write access to projects, issues, and comments, and permission to add comments to existing issues. You grant these when you install the app.

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Troubleshooting

  • App not installed: complete the Marketplace install in Jira first, then click I’ve Installed the App in Overcut.
  • Wrong site domain: make sure the domain you enter matches your site exactly (my-org.atlassian.net, no https:// prefix and no trailing path).
  • Missing projects: the integration only shows projects your Jira account can access. Check your Jira user permissions for the specific projects.
For concepts shared across all Jira setups (issue operations, status-name rules, ticket links), see the Jira overview.